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Articles tagged: wifi

Can I connect my Genius device to my network using more than one connection type?

You can connect your Genius device to your network using more than one connection type. Your Genius device uses the following priority order to determine which connection type to use:

  1. Ethernet
  2. Bluetooth
  3. Wi-Fi
  4. USB

For example, if you connect your Genius device to your network using Ethernet and Wi-Fi, your device uses Ethernet as the primary connection type.… Read More “Can I connect my Genius device to my network using more than one connection type?”

How does my Genius V400m work with my network?

Your V400m uses WiFi or Bluetooth to connect to your network and POS.

We configure your V400m with the same gateway credentials that your POS uses to process transactions, which allows your V400m to communicate directly with our gateway.

Note: We recommend that you assign a static IP address to your V400m to prevent it disconnecting from your POS.

How do I set up my Genius V400m?

Note: To help prevent issues with your V400m, we recommend that you do the following:
  • Charge your V400m when you aren’t using it.
  • Keep your V400m within range of the router.
  • Connect your V400m to secure networks.

To set up your V400m, complete the following steps:

  1. Load the printer paper
  2. Turn on your V400m
  3. Connect your V400m to your network
  4. Configure your POS
  5. Test a transaction

Load the printer paper

  1. Open the paper compartment on your device by pulling the latch up, and then pull the compartment door down.
Read More “How do I set up my Genius V400m?”