Can I connect my Genius device to my network using more than one connection type? You can connect your Genius device to your network using more than one connection type. Your Genius device uses the following priority order to determine which connection type to use: Ethernet Bluetooth Wi-Fi USB For example, if you connect your Genius device to your network using Ethernet and Wi-Fi, your device uses Ethernet as the primary connection type.… Read More “Can I connect my Genius device to my network using more than one connection type?”
How do I configure a static IP address on my Genius P400? Note: Before you begin, connect your Genius P400 to the network you want to configure. To connect your Genius P400 to the network, see How do I set up my Genius P400? To configure a static IP address on your Genius P400, follow the steps for your connection type: Ethernet Wi-Fi Bluetooth USB Ethernet Use the keypad to press 1, 5, and 9 at the same time.… Read More “How do I configure a static IP address on my Genius P400?”
How do I configure a static IP address on my Genius M400? Note: Before you begin, connect your Genius M400 to the network you want to configure. To connect your Genius M400 to the network, see How do I set up my Genius M400? To configure a static IP address on your Genius M400, follow the steps for your connection type: Ethernet Wi-Fi Ethernet Use the keypad to press 1, 5, and 9 at the same time.… Read More “How do I configure a static IP address on my Genius M400?”
How does my Genius V400m work with my network? Your V400m uses WiFi or Bluetooth to connect to your network and POS. We configure your V400m with the same gateway credentials that your POS uses to process transactions, which allows your V400m to communicate directly with our gateway. Note: We recommend that you assign a static IP address to your V400m to prevent it disconnecting from your POS.
My Genius V400m isn’t running transactions, what do I do? Note: To help prevent issues with your device, we recommend that you do the following: Charge your device when you’re not using it. Keep your device within range of the router. Connect your device to secure networks.
How do I set up my Genius V400m? Note: To help prevent issues with your V400m, we recommend that you do the following: Charge your V400m when you aren’t using it. Keep your V400m within range of the router. Connect your V400m to secure networks. To set up your V400m, complete the following steps: Load the printer paper Turn on your V400m Connect your V400m to your network Configure your POS Test a transaction Load the printer paper Open the paper compartment on your device by pulling the latch up, and then pull the compartment door down.… Read More “How do I set up my Genius V400m?”
How do I configure a static IP address on my Genius V400m? Note: Before you begin, connect your Genius V400m to the network you want to configure. To connect your Genius V400m to the network, see How do I set up my Genius V400m? To configure a static IP address on your Genius V400m, follow the steps for your connection type: Wi-Fi Bluetooth Wi-Fi Use the keypad to press 1, 5, and 9 at the same time.… Read More “How do I configure a static IP address on my Genius V400m?”
How do I configure a dynamic IP address on my Genius V400m? Note: If your device isn’t connected to the network, go to How do I set up my Genius V400m? If you previously configured a static IP address but you now want to configure a dynamic IP address, complete the following steps: Configure a dynamic IP address Use the keypad to press 1, 5, and 9 at the same time.… Read More “How do I configure a dynamic IP address on my Genius V400m?”
How do I configure a dynamic IP address on my Genius e285? Note: If your device isn’t connected to the network, go to How do I set up my Genius e285? If you previously configured a static IP address but you now want to configure a dynamic IP address, follow the steps for your connection type: Wi-Fi Bluetooth Wi-Fi Use the keypad to press 1, 5, and 9 at the same time.… Read More “How do I configure a dynamic IP address on my Genius e285?”
How do I configure a static IP address on my Genius e285? Note: Before you begin, connect your Genius e285 to the network you want to configure. To connect your Genius e285 to the network, see How do I set up my Genius e285? To configure a static IP address on your Genius e285, follow the steps for your connection type: Wi-Fi Bluetooth Wi-Fi Use the keypad to press 1, 5, and 9 at the same time.… Read More “How do I configure a static IP address on my Genius e285?”