Articles tagged: run transaction

How do I check my Genius V400m is ready to use?

Before using your V400m, we recommend you do the following:

Check your V400m’s connection to the internet
Check your V400m connects with our gateway
Run a test transaction on your V400m

Check your V400m’s connection to the internet

The IP address of your V400m is available on the Admin Overview screen.… Read More “How do I check my Genius V400m is ready to use?”

How do I set up my Genius V400m?

Note: To help prevent issues with your V400m, we recommend that you do the following:

Charge your V400m when you aren’t using it.
Keep your V400m within range of the router.
Connect your V400m to secure networks.

To set up your V400m, complete the following steps:

Load the printer paper
Turn on your V400m
Connect your V400m to your network
Configure your POS
Test a transaction

Load the printer paper

Open the paper compartment on your device by pulling the latch up, and then pull the compartment door down.

How do I check my Genius e285 is ready to use?

Before using your Genius e285, we recommend you do the following:

Check your Genius e285’s connection to the internet
Check your Genius e285 connects with our gateway
Run a test transaction on your Genius e285

Check your Genius e285’s connection to the internet

The IP address of your Genius e285 is available on the Admin Overview screen.… Read More “How do I check my Genius e285 is ready to use?”

How do I set up my Genius P400?

To set up your Genius P400, complete the following steps:

Step 1: Attach the utility cable

1. Turn your Genius P400 upside down and place it on a flat, stable surface.… Read More “How do I set up my Genius P400?”

How do I check that my Genius P400 is ready to use?

Before using your Genius P400, we recommend you do the following:

Check that your Genius P400 connects to the internet

How do I set up my Genius e285?

Note: To help prevent issues with your Genius e285, we recommend that you do the following:

Charge your Genius e285 when you aren’t using it.
Keep your Genius e285 within range of the router.
Connect your Genius e285 only to secure networks.

How do I run a card sale?

You can use the Virtual Terminal to run a credit or debit card sale.

To run a card sale:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Virtual Terminal.
Enter the Card Information:

Type the Card Number.

How do I close an Authorization Only (Auth Only) transaction on my VX520?

Use Off Line to complete an Authorization Only (Auth Only) transaction, or an authorization that you completed over the phone.

For example, hotels may perform an Auth Only approval for a greater amount than the cost of a room. This amount is reserved on the card, but not charged.… Read More “How do I close an Authorization Only (Auth Only) transaction on my VX520?”

How do I run a credit card sale manually on my VX520?

To run a credit card sale manually, complete the following steps:

From the SoftPay home screen, press F2 (Sale).
Use the keypad to type the sale amount, then press the Enter key.
To confirm the sale amount, press F1 (Yes).

How do I run a credit card sale on my VX520?

Note: If the card is not present or you need to key the customer’s card details, you can run a manual card sale.

To run a credit card sale, complete the following steps:

1. From the SoftPay home screen, press F2 (Sale).