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Articles tagged: gift card

Can I use gift cards with the Payments Portal?

Yes. Gift cards encourage your customers to shop in your store. Using the Payments Portal, you can:

Activate a gift card
Add value to a gift card
Run a gift card sale
Check the balance on a gift card

Use the Virtual Terminal to carry out all gift card processing and transactions.… Read More “Can I use gift cards with the Payments Portal?”

How do I activate a gift card?

To activate a gift card, you need to add value to it using the activate card function. To do this:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Virtual Terminal.

How do I add value to a gift card?

To add value to a gift card:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Virtual Terminal.
From the side menu, click Add Value.
Enter the Card Information:

Type the Card Number.

How do I run a gift card sale?

To run a sale using a gift card:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Virtual Terminal.
From the side menu, click Gift Card Sale.
Enter the Card Information:

Type the Card Number.

How do I check a gift card’s balance?

To check the balance on a gift card:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Virtual Terminal.
From the side menu, click Balance Inquiry.
Enter the Card Information:

Type the Card Number.

When can I capture payments from my e-Commerce store?

When you sell goods and services using e-Commerce, the point at which you can capture a customer’s funds depends on the type of goods or services they buy from you.

Note: When a customer pays using a gift card, our Payments Platform runs an instant sale whether the customer is buying physical goods, virtual goods, or services.