How do I check a gift card’s balance?

To check the balance on a gift card:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

1. On the toolbar, click Virtual Terminal.
2. From the side menu, click Balance Inquiry.
3. Enter the Card Information:
• Type the Card Number.
• (Optional) Use the month and year drop-down menus to select the Expiration Date.
4. Type of the Order Information:
• (Optional)Customer ID
• (Optional)Invoice Number
5. Click Get Balance. The Payments Portal shows you the balance on the gift card. The Balance Inquiry also displays the Expiration Date of the gift card.
   

Tags: gift card, add value, balance, balance inquiry, gift amount, virtual terminal