My Genius e285 doesn’t turn on, what do I do? Before you attempt to turn on your Genius e285, charge it for at least 30 minutes. After you charge your Genius e285, complete the following steps: To turn on your Genius e285, press and hold the Enter button for four seconds.… Read More “My Genius e285 doesn’t turn on, what do I do?”
My Genius e285 isn’t accepting contactless payments, what do I do? If the battery level is low, your Genius e285 can’t accept contactless payments. To avoid this, charge your Genius e285 when you’re not using it. If your Genius e285 still can’t accept contactless payments, contact our Genius Support Team.
How do I set up my Genius e285? Note: To help prevent issues with your Genius e285, we recommend that you do the following: Charge your Genius e285 when you aren’t using it. Keep your Genius e285 within range of the router. Connect your Genius e285 only to secure networks.… Read More “How do I set up my Genius e285?”