To settle a batch, from the SoftPay home screen, press F2 (Settlement). The terminal transmits and closes the batch, then prints a batch report.
Articles tagged: closed batch
How do I void a transaction on my VX520?
Important: You can void transactions only if they are within an open batch. If the transaction is in a closed batch, you need to perform a refund.
To void a transaction, complete the following steps:
Step 1. From the SoftPay home screen, press F4 (Void).… Read More “How do I void a transaction on my VX520?”
How do I refund a transaction on my VX520?
Important: We recommend that you refund transactions from a closed batch only. If the batch is open, you should void the transaction.
To refund a transaction, complete the following steps:
- From the SoftPay home screen, press the leftmost purple key once, then press F1 (Refund).