How do I settle a batch on my VX520? To settle a batch, from the SoftPay home screen, press F2 (Settlement). The terminal transmits and closes the batch, then prints a batch report.
How do I void a transaction on my VX520? Important: You can void transactions only if they are within an open batch. If the transaction is in a closed batch, you need to perform a refund. To void a transaction, complete the following steps: Step 1. From the SoftPay home screen, press F4 (Void).… Read More “How do I void a transaction on my VX520?”
How do I refund a transaction on my VX520? Important: We recommend that you refund transactions from a closed batch only. If the batch is open, you should void the transaction. To refund a transaction, complete the following steps: From the SoftPay home screen, press the leftmost purple key once, then press F1 (Refund).… Read More “How do I refund a transaction on my VX520?”