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How do I run a credit card sale manually on my VX520?

To run a credit card sale manually, complete the following steps:

  1. From the SoftPay home screen, press F2 (Sale).
  2. Use the keypad to type the sale amount, then press the Enter key.
  3. To confirm the sale amount, press F1 (Yes).
  4. Use the keypad to type the card number, then press Enter.
  5. Type the expiration date, then press Enter.
  6. When the terminal asks if the card is present, press F2 (No).
  7. Type the Phone Order Number, then press Enter.
  8. If there is no Order Number for the sale, type any number then press Enter.
  9. On the V-Code screen, type the CVV2 numbers for the customer’s card, then press Enter.
    • Visa, Mastercard, or Discover: Three digits on the back of the card
    • AMEX: Four digits on the right-hand side of the front of the card
    • No CVV2 code: Press F1 (Skip)
  10. Type the cardholder’s street number, then press Enter.
  11. Type the cardholder’s zip code, then press Enter.
  12. To print a copy of the receipt for the customer, press F1 (Yes).

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