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My Genius V400m isn’t reading chip cards, what do I do?

Your V400m accepts chip cards. If your V400m is not reading a chip card, check that the card is fully inserted into the card slot.

The Genius device with a call out that highlights the chip card slot.

If the card is fully inserted, but still is not being read, complete the following steps:

  1. Remove the card from your V400m.
  2. Contact your POS provider to confirm that the integration between your POS and your V400m is up to date.

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