Your Genius P400 accepts EMV cards. If your Genius P400 is not reading a chip card, check that the card is fully inserted into the card slot.
If the card is fully inserted, but still is not being read, complete the following steps:
- Remove the card from your Genius P400.
- Contact your POS provider to confirm that the integration between your POS and your Genius P400 is up to date.
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Tags: card slot, p400, dip card, chip card, emv, pos, troubleshooting, unresponsive, cannot read card