How do I check that my Genius P400 is ready to use?

Before using your Genius P400, we recommend you do the following:

• Check that your Genius P400 connects to the internet
• Run a gateway connection test on your Genius P400
• Run a test transaction on your Genius P400

Check that your Genius P400 connects to the internet

1. From the home screen, use the keypad to press 000.

2. Use the keypad to enter the passcode, and then tap OK. The default passcode is 9416557.

3. Check that there is an IP address next to the IP address field.

Run a gateway connection test on your Genius P400

1. From the home screen, use the keypad to press 000.

2. Use the keypad to enter the password, and then tap OK. The default password is 9416557.

3. Tap Options, and then tap Network.

4. Tap Options, and then tap Connection Test.

5. Check that all the tests have passed.

• If the tests don’t pass, go to My gateway connection tests failed, what do I do?

Run a test transaction on your Genius P400

Run a test transaction on your POS to make sure that you have correctly configured the POS with your Genius P400.

• If the test transaction transfers successfully to your device, cancel the test transaction, and start running live sales.
• If the test transaction doesn’t successfully transfer, contact our Support Team.

Tags: gateway connection, test, internet, run transaction, ready to use, network status, internet connection, p400