How can I test my Genius e285’s connection with the LAN and WAN?

To test your Genius e285’s network connection, use the options in the WiFi menu. In the WiFi menu, you can view the network status and test your connection with the Local Area Network (LAN), the Wide Area Network (WAN), or with the internet by using the ping function.

The WiFi screen displays the current network status, which is one of the following:

• Down – If the Network is Down, your device attempts to force a connection. If this attempt fails, your device can’t connect to the LAN.
• Up – If the Network is Up and the gateway ping fails, your device can detect the LAN, but can’t establish connection to the WAN. This can be due to a firewall, a closed port, or your device being configured for dynamic IP address when a static IP address is required.

To test your Genius e285’s connection, complete the following steps:

1. From the home screen, use the keypad to press 1, 5, and 9 at the same time.
2. Press 1, 5, and 9 again, and then tap supervisor.
3. Use the keypad to enter the password, and then press Enter. The default password is 1166832.
4. Tap Diagnostics.
5. Tap Communication.
6. Tap WiFi.
7. To check connectivity with your LAN, tap Ping IP and use the keypad to enter an IP address from your network.
   Or
   To check connectivity with the WAN, tap Ping IP and use the keypad to enter an IP address from outside your network.
   Note: If you do not have 12 digits in your IP address, use zeros to complete your IP address. For example, to use the IP address 192.168.2.35, enter 192.168.002.035.
8. Tap Ping. The ping test result displays on the screen.
9. Tap OK.
10. On the keypad, press the Cancel button three times.
11. Tap Run Applications.

Tags: connection test, ethernet menu, network status, e285, internet, network, ip address, lan, ports, wan