How can I test my Genius V400m’s connection with the LAN and WAN? To test your Genius V400m’s network connection, use the options in the WiFi menu. In the WiFi menu, you can view the network status and test your connection with the Local Area Network (LAN), the Wide Area Network (WAN), or with the internet by using the ping function.… Read More “How can I test my Genius V400m’s connection with the LAN and WAN?”
How does my Genius V400m work with my network? Your V400m uses WiFi or Bluetooth to connect to your network and POS. We configure your V400m with the same gateway credentials that your POS uses to process transactions, which allows your V400m to communicate directly with our gateway. Note: We recommend that you assign a static IP address to your V400m to prevent it disconnecting from your POS.
How can I find out the IP address of my Genius V400m? From the home screen, use the keypad to press 000. Use the keypad to type the password, and then tap OK. The default password is 9416557. Your device displays the IP address in the IP address field. To return to the home screen, tap Exit.… Read More “How can I find out the IP address of my Genius V400m?”
My Genius V400m isn’t running transactions, what do I do? Note: To help prevent issues with your device, we recommend that you do the following: Charge your device when you’re not using it. Keep your device within range of the router. Connect your device to secure networks.
What is TLS? Transport Layer Security (TLS) is an encryption protocol that devices use to protect the data they send over a network. TLS helps to keep your data safe and protects it from attackers. For example, when your POS device sends data to our gateway, your POS device uses TLS to encrypt the data.… Read More “What is TLS?”
How can I find out the IP address of my Genius Handheld? You can find the IP address of your Genius Handheld on the Admin screen. To find the IP address of your Genius Handheld, complete the following steps: From the home screen, tap . Your IP address displays next to My IP address.… Read More “How can I find out the IP address of my Genius Handheld?”
How do I set a static IP address on my Genius Handheld? To configure the static IP settings on your Genius Handheld, complete the following steps: From the home screen, tap . Tap , and then tap Wi-Fi. Check Wi-Fi is turned on, and then tap and hold your wireless network. Select Advanced options.… Read More “How do I set a static IP address on my Genius Handheld?”
How can I test my Genius e285’s connection with the LAN and WAN? To test your Genius e285’s network connection, use the options in the WiFi menu. In the WiFi menu, you can view the network status and test your connection with the Local Area Network (LAN), the Wide Area Network (WAN), or with the internet by using the ping function.… Read More “How can I test my Genius e285’s connection with the LAN and WAN?”
How can I find out the IP address of my Genius e285? To find the IP address of your Genius e285 on the Admin Overview page, complete the following steps: From the home screen, use the keypad to press 000. Use the keypad to type the password and then tap OK. The default password is 9416557.… Read More “How can I find out the IP address of my Genius e285?”
My Genius e285 isn’t running transactions, what do I do? Note: To help prevent issues with your Genius e285, we recommend that you do the following: Charge your Genius e285 when you aren’t using it. Keep your Genius e285 within range of the router. Connect your Genius e285 only to secure networks.… Read More “My Genius e285 isn’t running transactions, what do I do?”