How can I test my Genius Countertop’s connection with the LAN and WAN?

To test your Genius Countertop’s network connection, use the Ethernet menu. In the Ethernet menu, you can view the network status and test your connection with the Local Area Network (LAN) and the Wide Area Network (WAN), or with the internet by using the ping function.

The network status can be one of the following:

• Down – If the network is Down, your device attempts to force a connection. If this attempt fails, your device can’t connect to the LAN.
• Up – If the network is Up and the gateway ping fails, your device can detect the LAN, but can’t connect to the WAN. This can be due to a firewall, a closed port, or your device being configured for a dynamic IP address when a static IP address is required.

To test your Genius Countertop’s connection, complete the following steps:

1. From the home screen, use the keypad to press 1, 5, and 9 at the same time.
2. Use the keypad to enter the password, and then press the Enter key. The default password is 166832.
3. Tap Diagnostics.
4. Tap Communication.
5. Tap Ethernet.
6. To check the connection to the LAN, tap Ping IP and use the keypad to enter an IP address from your network.
   Or
   To check the connection to the WAN, tap Ping IP and use the keypad to enter an IP address from outside your network.
   Note: If you do not have 12 digits in your IP address, use zeros to complete your IP address. For example, to use the IP address 192.168.2.35, enter 192.168.002.035.
7. Tap Ping. The ping test result displays on the screen.
8. Tap OK.
9. Tap Home.
10. Tap Run App.

Tags: ports, wan, connection test, ethernet menu, network status, countertop, internet, network, ip address, lan