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Home > Getting Started > Industry Terminology and Running Transactions > Running Transactions

Running Transactions

What is a mobile wallet?

A mobile wallet is an application that a customer uses to store their payment card details on a mobile device. Examples of mobile wallets include the following:

  • Google Pay
  • Apple Pay
  • Samsung Pay

The customer can then use their mobile device to make contactless payments by tapping their device on your payment terminal.

Why is my POS prompting me to call the cardholder’s issuing bank?

If a cardholder receives a “soft decline” when paying for goods or services, your POS prompts you to call the cardholder’s issuing bank. The issuing bank will ask you for information about the transaction and then do one of the following:

  • Decline the transaction
  • Approve the transaction and give you an authorization code to run a force sale

How do I run a force sale?

… Read More “Why is my POS prompting me to call the cardholder’s issuing bank?”

What is EBT?

Your customers receive their Electronic Benefit Transfer (EBT) on an EBT card. An EBT card can hold EBT Cash, EBT Snap, or both EBT Cash and EBT SNAP.

EBT Cash

EBT Cash, also known as Transitional Aid to Families with Dependent Children (TAFDC) or Welfare, is a dollar amount that customers can use to do the following:

  • Purchase food and everyday items, such as personal hygiene products, housing, and utilities
  • Get cash back
  • Withdraw cash from an ATM
  • Pay for tips
Note: Customers pay tax on the goods or services that they purchase with EBT Cash.
… Read More “What is EBT?”