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What is a contactless payment?

A contactless payment is a secure way for a customer to pay for goods and services by tapping their compatible card or mobile device on your payment terminal. The customer doesn’t need to insert or swipe their card and they don’t need to enter their PIN.

If someone steals the customer’s card and uses it to make contactless payments, neither you nor the customer are liable for the fraud. To further reduce the risk of fraud, issuing banks may place limits on contactless transactions, including:

  • A maximum amount for a single transaction, for example $100
  • A maximum number of contactless transactions before the customer must enter their PIN to verify the the transaction and reactivate the contactless feature
  • A requirement for the customer to enter their PIN for large transactions

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