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Updating Your Refund or Return Policy on the Payments Portal

Back to Payments Portal
Updating Your Refund or Return Policy on the Payments Portal
Batching Transactions on the Payments Portal
Managing Users on the Payments Portal
Recurring Billing on the Payments Portal
Payments Portal Overview
Accessing the Payments Portal
Viewing Transactions on the Payments Portal
Running Transactions on the Payments Portal

Can I add a refund or return policy to my receipts?

Yes. You can add a refund or return policy to your receipts using the Receipt Refund/Return Policy function. Your refund or return policy can be up to 700 characters in length, and you can preview your receipts before adding or updating the policy.… Read More “Can I add a refund or return policy to my receipts?”

How do I add a refund or return policy to my receipts?

To enter a refund or return policy:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Account.
From the drop-down menu, click Merchant Settings.
In the text field, type your refund or return policy.

How do I edit a refund or return policy?

To edit a refund or return policy:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Account.
From the drop-down menu, click Merchant Settings.
In the text field, edit your refund or return policy.

How do I delete a refund or return policy?

To delete a refund or return policy:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Account.
From the drop-down menu, click Merchant Settings.
In the text field, delete all characters.