How do I check my Genius V400m is ready to use?

Before using your V400m, we recommend you do the following:

Before using your V400m, we recommend you do the following:

• Check your V400m’s connection to the internet
• Check your V400m connects with our gateway
• Run a test transaction on your V400m

 

Check your V400m’s connection to the internet

The IP address of your V400m is available on the Admin Overview screen. To access the Admin Overview screen, complete the following steps:

1. From the home screen, use the keypad to press 000.
2. Use the keypad to type the password and then tap OK. The default password is 9416557.
3. Confirm there is an IP address in the IP address field.
• If IP address is not populated, check your V400m is functioning correctly.

 

Check your V400m connects with our gateway

Run gateway tests to check that your gateway connections are working correctly. To run gateway tests, complete the following steps:

1. From the home screen, use the keypad to press 000.
2. Use the keypad to type the password and then tap OK. The default password is 9416557.
3. Tap Options, and then tap Network.
4. Tap Options, and then tap Connection Test.
5. Confirm all the tests have passed.
   • If the tests do not pass, check your V400m is functioning correctly.

 

Run a test transaction

We recommend that you use your POS to run a test transaction.

• If the test transaction transfers successfully to your V400m, cancel the test transaction and start running live sales.
• If the test transaction does not transfer successfully, check your Genius V400m is functioning correctly.

Tags: v400m, internet, run transaction, ready to use, network status, internet connection, gateway connection, test