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Can I use gift cards with the Payments Portal?

Yes. Gift cards encourage your customers to shop in your store. Using the Payments Portal, you can:

Activate a gift card
Add value to a gift card
Run a gift card sale
Check the balance on a gift card

Use the Virtual Terminal to carry out all gift card processing and transactions.… Read More “Can I use gift cards with the Payments Portal?”

How do I activate a gift card?

To activate a gift card, you need to add value to it using the activate card function. To do this:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Virtual Terminal.

How do I add value to a gift card?

To add value to a gift card:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Virtual Terminal.
From the side menu, click Add Value.
Enter the Card Information:

Type the Card Number.

How do I run a gift card sale?

To run a sale using a gift card:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Virtual Terminal.
From the side menu, click Gift Card Sale.
Enter the Card Information:

Type the Card Number.

How do I check a gift card’s balance?

To check the balance on a gift card:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Virtual Terminal.
From the side menu, click Balance Inquiry.
Enter the Card Information:

Type the Card Number.

How do I close my batch?

To close your batch:

Complete the following steps:

On the toolbar, click Virtual Terminal.
From the side menu, click Close Current Batch.
Click Close Current Batch. The Payments Portal confirms that you have closed the batch.

Can I upload a batch?

Yes. You can upload a batch if you are unable to process transactions using the Virtual Terminal, or a Point of Sale (POS). This may be due to the volume of transactions you have, or the time that it takes to run individual transactions through the Payments Portal.… Read More “Can I upload a batch?”