My Genius V400m isn’t functioning correctly, what do I do? My device isn’t connecting to the internet Step 1. Run a gateway connection test by completing the following steps:a. From the home screen, use the keypad to press 000.b. Use the keypad to type the password, and then tap OK.… Read More “My Genius V400m isn’t functioning correctly, what do I do?”
My Genius Handheld is frozen, what do I do? To unfreeze your Genius Handheld, complete the following steps: Tap . Swipe up on the Genius application to force close it. Reopen the Genius application. If your Genius Handheld is still frozen, contact our Genius Support Team.
My Genius Handheld isn’t functioning correctly, what do I do? My Genius Handheld isn’t connecting to the internet Step 1. Run a gateway connection test by completing the following steps: a. From the home screen, tap . b. Tap Test. c. Confirm that the test shows Network test Pass, and then tap OK.… Read More “My Genius Handheld isn’t functioning correctly, what do I do?”
My Genius e285 isn’t functioning correctly, what do I do? My Genius e285 can’t find my network Note: Make sure the Genius e285 is close to your router. There are two versions of the Genius e285: The e285-BTWifi can connect to only 2.4GHz networks. The e285-BTWFHDB can connect to 2.4GHZ and 5GHz networks.… Read More “My Genius e285 isn’t functioning correctly, what do I do?”
My Genius P400’s keypad isn’t working, what do I do? If any of the keys on your Genius P400 are not working, contact our Genius Support Team.
My Genius P400 is not functioning correctly, what do I do? My Genius P400 is not connecting to the internet If your Genius P400 is not connecting to the internet, complete the following steps: Step 1. Run a gateway connection test by completing the following steps: a. From the home screen, use the keypad to press 000.… Read More “My Genius P400 is not functioning correctly, what do I do?”
My Genius P400 is frozen, what do I do? Complete the steps in the flowchart to unfreeze your Genius P400. If this does not work, contact our Genius Support Team.
My Genius M400 is frozen, what do I do? Complete the steps in the flowchart to unfreeze your Genius M400. If this does not work, contact our Genius Support Team.
My Genius Countertop is frozen, what do I do? Follow the steps in the flowchart to unfreeze your Genius device. If this does not work, contact our Genius Support Team.
My Genius Countertop is not functioning correctly. What do I do? My Genius Countertop is not connecting to the internet If your Genius Countertop is not connecting to the internet, complete the following steps: Step 1. Run a gateway connection test a. From the home screen, use the keypad to press 000.… Read More “My Genius Countertop is not functioning correctly. What do I do?”