How can I find out the IP address of my Genius P400? To find the IP address of your Genius P400 on the Admin Overview page, complete the following steps: From the home screen, use the keypad to press 000. Use the keypad to type the password and then tap OK. The default password is 9416557.… Read More “How can I find out the IP address of my Genius P400?”
What are the Genius P400’s default ports and hosts? Your Genius P400 uses the following ports: Port Protocol 443 SSL 8443 HTTPS 8080 HTTP Your Genius P400 uses the following hosts: genius.merchantware.net transport.merchantware.net ps1.merchantware.net logupload.merchantware.net
How can I test my Genius P400’s connection with the LAN and WAN? To test your Genius P400’s network connection, use the options in the WiFi menu. In the WiFi menu, you can view the network status and test your connection with the Local Area Network (LAN), the Wide Area Network (WAN), or with the internet by using the ping function.… Read More “How can I test my Genius P400’s connection with the LAN and WAN?”
How can I find out the IP address and hostname of my Genius Countertop? You can find the IP address and hostname of your Genius Countertop on the Admin Overview page. From the home screen, use the keypad to press 000. Use the keypad to enter the password. The default password is 9416557.… Read More “How can I find out the IP address and hostname of my Genius Countertop?”
What are the Genius Countertop’s default ports? Your Genius Countertop has the following ports: Port Protocol 443 SSL 7622 SFTP
Why is the Genius Mini application not responding to my sales requests? The Genius Mini application responds to sales requests sent only by a POS application that you have installed on the same mobile device. The Genius Mini application may not respond to your sales requests because of the following: Incorrect IP address Wrong Merchantware credentials Incorrect IP address Check that the IP address in your POS application matches the IP address shown on the Info menu in the Genius Mini application.… Read More “Why is the Genius Mini application not responding to my sales requests?”
How can I test my Genius Countertop’s connection with the LAN and WAN? To test your Genius Countertop’s network connection, use the Ethernet menu. In the Ethernet menu, you can view the network status and test your connection with the Local Area Network (LAN) and the Wide Area Network (WAN), or with the internet by using the ping function.… Read More “How can I test my Genius Countertop’s connection with the LAN and WAN?”
How can I find out the IP address and hostname of my Genius M400? You can find the IP address and hostname of your Genius M400 on the Admin Overview page. From the home screen, use the keypad to press 000. Use the keypad to type the password. The default password is 9416557. Tap OK.… Read More “How can I find out the IP address and hostname of my Genius M400?”
The Administration page of my Genius Countertop says, “No Internet Connection,” what do I do? “No Internet Connection” displays in the IP address field of the Administration page when your Genius Countertop has not been assigned an IP address. To resolve the issue, complete the following steps: Check the network cables for your Genius Countertop are correctly connected.… Read More “The Administration page of my Genius Countertop says, “No Internet Connection,” what do I do?”