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Articles tagged: handheld

What are the Genius Handheld’s default ports and hosts?

Your Genius Handheld uses the following ports:

Port Protocol 443 SSL 7622 SFTP

Your Genius Handheld uses the following hosts:

  • genius.merchantware.net
  • transport.merchantware.net
  • s01.merchantware.net
  • ps1.merchantware.net
  • logupload.merchantware.net

My Genius Handheld isn’t reading chip cards, what do I do?

Your Genius Handheld accepts EMV cards. If your Genius Handheld is not reading a chip card, check that the card is fully inserted into the card slot.

If the card is fully inserted, but still is not being read, contact your POS provider to confirm that the integration between your POS and your Genius Handheld is up to date.