More results...

Suggested search terms: genius vx520 ict bank account fees

Articles tagged: gateway connection test

My gateway connection tests failed. What do I do?

If your gateway connection tests failed, follow the steps for your connection type:

Ethernet

Check that your router or switch has a working internet connection.
Check that you inserted the Ethernet cable into the Ether port. Don’t insert the cable into the RS232 port.

How do I check my Genius Mini is ready to use?

Before using your Genius Mini, we recommend you do the following:

Check your Genius Mini has an IP address
Check your Genius Mini connects with our gateway
Run a test transaction on your Genius Mini

Check your Genius Mini’s connection to the internet

The IP address of your Genius Mini displays on the Info screen.… Read More “How do I check my Genius Mini is ready to use?”

How do I check my Genius Handheld is ready to use?

Before using your Genius Handheld, we recommend you do the following:

Check your Genius Handheld’s connection to the internet
Check your Genius Handheld connects with our gateway
Run a test transaction

Check your Genius Handheld’s connection to the internet

The IP address of your Genius Handheld is available on the Admin screen.… Read More “How do I check my Genius Handheld is ready to use?”

How do I check my Genius Countertop is ready to use?

Before using your Genius Countertop, we recommend that you do the following:

Check that your Genius Countertop connects to the internet

From the home screen, use the keypad to press 000.