Articles tagged: dispose

Preparing a VX680 for disposal

Before you dispose of a VX680 device, remove all sensitive information from it including cardholder details and your merchant account details.

Important: Settle your current batch before you continue.

Removing sensitive information from the VX680 device

Important: When you remove the sensitive information from the device, you will not be able to run transactions.

Preparing an iWL 255 for disposal

Before you dispose of an iWL 255 device, remove all sensitive information from it including cardholder details and your merchant account details.

Important: Settle your current batch before you continue.

Removing sensitive information from the iWL 255 device

To complete these steps you must first connect your device to its base so that your device has a wired connection to the internet.… Read More “Preparing an iWL 255 for disposal”

End of support for devices that use the 3G network

The Mobile Network Operators (MNO) are shutting down their 3G networks in February 2022. From this date, you won’t be able to use devices that use a 3G connection to run transactions. The devices that we will not support after February 2022 are:

Verifone VX680
Ingenico iWL 255

What does this mean for my business?

How do I replace my battery in my Genius Handheld?

Discharging your old battery

Before you install your new battery, fully discharge your old battery. To help speed up the discharge process, complete the following instructions:

Set the sleep timer to maximum

Tap Settings and then tap Display.
Swipe to Sleep and tap it.

How do I dispose of my battery from my Genius Handheld?

If your battery does not show signs of damage or swelling

Dispose of your battery at your nearest battery recycling location. To find your nearest battery recycling location, open a web browser and go to www.call2recycle.org/locator.

If your battery shows signs of damage or swelling

Important: You must call our Genius Support Team to report signs of damage or swelling.