Articles tagged: contactless

My Genius V400m isn’t accepting contactless payments, what do I do?

If the battery level is low on your device, you will not be able to run contactless transactions. To avoid this, charge your device when you’re not using it.

If your device still can’t accept contactless payments, contact our Genius Support Team.

How does EMV help to prevent fraud?

During an EMV transaction the chip on the card creates a unique code that the card issuer authenticates before they approve or decline the transaction. This makes it difficult for fraudsters to copy and use the card’s data because the unique code won’t work for another transaction.… Read More “How does EMV help to prevent fraud?”

My Genius e285 isn’t accepting contactless payments, what do I do?

If the battery level is low, your Genius e285 can’t accept contactless payments. To avoid this, charge your Genius e285 when you’re not using it.

If your Genius e285 still can’t accept contactless payments, contact our Genius Support Team.

What is a mobile wallet?

A mobile wallet is an application that a customer uses to store their payment card details on a mobile device. Examples of mobile wallets include the following:

Google Pay
Apple Pay
Samsung Pay

The customer can then use their mobile device to make contactless payments by tapping their device on your payment terminal.

What is a contactless payment?

A contactless payment is a secure way for a customer to pay for goods and services by tapping their compatible card or mobile device on your payment terminal. The customer doesn’t need to insert or swipe their card and they don’t need to enter their PIN.… Read More “What is a contactless payment?”

Are contactless payments secure?

Yes, contactless payments are secure because they use the same encryption and security as EMV transactions.