How do I connect to a hidden WiFi network? Find your network Use the keypad to press 1, 5, and 9 at the same time. Tap Com Control. Tap WiFi. Tap Configuration, and then use the keypad to enter the password. The default password is 200331. Tap OK. Tap New.… Read More “How do I connect to a hidden WiFi network?”
Genius Demos We provide interactive demos of our Genius devices that you can use to learn how to perform the following functions: Run a sale Access the Admin screen Run a Gateway Connection Test To use a Genius demo for your device, click on its image.… Read More “Genius Demos”
How can I test my Genius V400m’s connection with your servers? Test the connection between our servers and your device to confirm that your device can run transactions and receive downloads or updates.To test your device’s connection with our servers, complete the following steps: From the home screen, use the keypad to press 000.… Read More “How can I test my Genius V400m’s connection with your servers?”
My Genius V400m isn’t running transactions, what do I do? Note: To help prevent issues with your device, we recommend that you do the following: Charge your device when you’re not using it. Keep your device within range of the router. Connect your device to secure networks.
End of support for devices that use the 3G network The Mobile Network Operators (MNO) are shutting down their 3G networks in February 2022. From this date, you won’t be able to use devices that use a 3G connection to run transactions. The devices that we will not support after February 2022 are: Verifone VX680Ingenico iWL 255 What does this mean for my business?… Read More “End of support for devices that use the 3G network”
My Genius e285 isn’t running transactions, what do I do? Note: To help prevent issues with your Genius e285, we recommend that you do the following: Charge your Genius e285 when you aren’t using it. Keep your Genius e285 within range of the router. Connect your Genius e285 only to secure networks.… Read More “My Genius e285 isn’t running transactions, what do I do?”
Can I connect my Genius Mini to any wireless network? Yes. Your Genius Mini can use any wireless network or your cellular network to connect to the Internet.