Your Genius Handheld accepts EMV cards. If your Genius Handheld is not reading a chip card, check that the card is fully inserted into the card slot.
If the card is fully inserted, but still is not being read, contact your POS provider to confirm that the integration between your POS and your Genius Handheld is up to date.
Let us know if this answered your question. If not, please let us know why!
Tags: dip card, handheld, emv, pos, troubleshooting, cannot read card, card slot