Your Genius e285 accepts EMV cards. If your Genius e285 is not reading a chip card, check that the card is fully inserted into the card slot.
If the card is fully inserted, but still is not being read, complete the following steps:
- Remove the card from your Genius e285.
- Contact your POS provider to confirm that the integration between your POS and your Genius e285 is up to date.
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Tags: chip card, emv, pos, troubleshooting, unresponsive, cannot read card, card slot, dip card, e285