- Use a web browser to go to https://merchant.roamdata.com/.
- Click Forgot Password.
- Complete the password reset information:
- Click Close.
- In the password-reset email, follow the Click here to reset your password link.
- Follow the instructions to reset your password:
- Answer the security questions when prompted.
- In the Choose Password field, type your chosen password.
- In the Retype Password field, re-type your chosen password.
- Click Continue.
Note: Your password must contain between 8 and 20 characters including at least one number, a mixture of uppercase and lowercase letters, and it must not match your user name. You are prompted to change your password every 90 days, and you cannot use a password more than once.
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Tags: log on, forgot password, password recovery, reset password, sign in, genius ex, roam