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Articles tagged: return

How do I void or refund an EMV transaction?

Voids and refunds are the same for EMV as they are for magnetic stripe transactions. You can only void transactions that are part of an open batch. When you close the current batch, any voids are not transferred to your account from the customer’s account. Read more

How do I void a transaction on my VX520?

Important: You can void transactions only if they are within an open batch. If the transaction is in a closed batch, you need to perform a refund. To void a transaction, complete the following steps: Step 1. Read more