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Articles tagged: pos

My POS is not functioning correctly, what do I do?

Important: If your POS is not functioning correctly or is not communicating with your Genius device, contact your POS provider for technical support. Complete the steps in this article to work out if your POS error is related to your Genius device. Read more

How does my Genius e285 work?

Note: Your Genius e285 does not share any sensitive cardholder data with your POS. Step 1. Your POS sends information about the transaction to your Genius e285, such as the price and number of items. Read more

How does my Genius M400 work?

Note: Your Genius M400 does not share any sensitive cardholder data with your POS. Step 1. Your POS sends information about the transaction to your Genius M400. Step 2. Your Genius M400 displays the information to your customer. Read more

How does my Genius P400 work?

Note: Your Genius P400 does not share any sensitive cardholder data with your POS. Step 1. Your POS sends information about the transaction to your Genius P400, such as the price and number of items. Read more