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How does my Genius Countertop work?

Note: Your Genius Countertop does not share any sensitive cardholder data with your POS. Step 1. Your POS sends information about the transaction to your Genius Countertop, such as the price and number of items. Read more

How do I view transaction details using the Payment Cartridge?

When you open the Payment Cartridge, the Business Manager displays the Orders page. When you select an order number, you can view the following details for the order: Reference number Status Order Date Created by Email Payment Status Transaction information Orders with more than one payment method Depending on your account settings, cardholders can pay for orders using one or more payment method. Read more

Can I use my Genius Countertop to accept EBT cards?

Yes. Depending on your account settings and the type of EBT your customer is using, your Genius Countertop processes the transaction in different ways. We can set up your Genius Countertop to accept the following types of EBT: Only EBT Cash Only EBT SNAP Both EBT Cash and EBT SNAP To start accepting EBT payments, contact our Customer Support Team. Read more

Can I accept EBT as a partial payment?

Yes. If your customer does not have enough EBT on their card to pay for their items, your Genius Countertop displays a partial approval screen. The partial approval screen shows the amount that your customer has already paid using their EBT card but does not show the amount left to pay. Read more