How do I return to the home screen of my Genius P400? To return to the home screen of your Genius P400, use the keypad to press the Cancel button. Read more
My Genius P400’s keypad isn’t working, what do I do? If any of the keys on your Genius P400 are not working, contact our Genius Support Team. Read more
My Genius P400 is not functioning correctly, what do I do? My Genius P400 is not connecting to the internet If your Genius P400 is not connecting to the internet, complete the following steps: Step 1. Run a gateway connection test by completing the following steps: a. Read more
My Genius P400 is frozen, what do I do? Complete the steps in the flowchart to unfreeze your Genius P400. If this does not work, contact our Genius Support Team. Read more
My Genius Countertop is not functioning correctly. What do I do? My Genius Countertop is not connecting to the internet If your Genius Countertop is not connecting to the internet, complete the following steps: Step 1. Run a gateway connection test: a. Read more
My Genius Countertop is frozen, what do I do? Follow the steps in the flowchart to unfreeze your Genius device. If this does not work, contact our Genius Support Team. Read more
The touch screen on my Genius Countertop has a delay, what do I do? Complete the steps in the flowchart to diagnose the issue with your Genius Countertop. You can also contact our Genius Support Team. Read more
My Genius Countertop’s keypad isn’t working, what do I do? If any of the keys on your Genius Countertop are not working contact our Genius Support Team. Read more
How do I return to the home screen of my Genius Countertop? To return to the home screen of your Genius Countertop, use the keypad to press the Cancel button. Read more