Articles tagged: countertop

Installing the root certificate when using Genius Countertop

Important: You must install the root certificate using the same computer and web browser that you use for your POS. If the web browser for your POS updates, you must install the certificate again. Read more

How do I clean my Verifone device?

For information about how to clean your Verifone device, go to https://www.verifone.com/en/us/insight/how-clean-verifone-devices. Important: This applies to the following devices: • Genius Countertop – Verifone MX 915 • Genius Countertop – Verifone MX 925 • Genius M400 • Verifone VX 520 Read more

How does my Genius Countertop work?

Note: Your Genius Countertop does not share any sensitive cardholder data with your POS. Step 1. Your POS sends information about the transaction to your Genius Countertop, such as the price and number of items. Read more

How do I set up my Genius Countertop?

To set up your Genius Countertop, complete the following steps: Attach the cables to your Genius Countertop Set up your POS with your Genius Countertop Part 1. Attach the cables to your Genius Countertop Important: Do not attach a Power over Ethernet (POE) cable to your Genius Countertop. Read more

How do I set up my Genius Countertop using the communications module?

Important: If you attach your cables directly to the communications module, make sure you keep your multiport cable in a safe place. You may need to use the multiport cable if you have technical problems with your Genius device. Read more

How does my Genius Countertop work with my network?

Your Genius Countertop is a payment terminal that connects to your local network using a standard Ethernet cable. We configure your Genius Countertop with the same gateway credentials that your Point of Sale (POS) uses to process transactions, which allows your Genius Countertop to communicate directly with our gateway. Read more