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Statements

What is Statements and Reporting, and what can I use it for?

Statements and Reporting is an online reporting system that allows you to view the following: An overview of your merchant account’s card sales and transactions across all merchant locations Reports, including the following: –   Payment history: Deposits, debits, and adjustments for your merchant locations –   Batch history: Batch information and detailed batch transaction history –   Voids and declines –   Monetary rejects: Batches that failed due to processor or setup error –   Authorization log: Transaction lists of all approved sales, including their authorization codes –   Returns –   Transaction search: Search for individual transactions by date, card number, authorization number, or amount –   Retrievals and chargebacks: Information on retrievals and chargebacks –   Fixed acquirer network fee: Fees charged by Visa based on the locations and volume of card not present transactions –   Merchant adjustment: Deposits and withdrawals from your bank account that are not part of a processing batch Your monthly statement Read more

Can I receive my statements by mail?

We have gone paperless. You can view and download all your statements free of charge from the Statements and Reporting tool. If you prefer to receive statements by mail, contact our Customer Support Team. Read more