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Verifone VX520

How do I clean my Verifone device?

For information about how to clean your Verifone device, go to Important: This applies to the following devices: • Genius Countertop – Verifone MX 915 • Genius Countertop – Verifone MX 925 • Verifone VX 520 Read more

How do I print reports on my VX520?

There are two report screens on the VX520: Report screen one – Totals Report that shows the totals of each card type – Details Report that shows each individual transaction, grouped by card type Report screen two – Server/Clerk Reports that shows the totals grouped by server/clerk – Unadjust Report that shows all transactions that have not had tips adjusted (tip processing only) To print a report, complete the following steps: Step 1. Read more

How do I view batch totals on my VX520?

Important: Completing these steps displays only the batch totals on the screen. You can also print the batch totals. To view batch totals, complete the following steps: Step 1. From the SoftPay home screen, press the leftmost purple key twice to access the third menu screen. Read more

How do I void a transaction on my VX520?

Important: You can void transactions only if they are within an open batch. If the transaction is in a closed batch, you need to perform a refund. To void a transaction, complete the following steps: Step 1. Read more