If the card is not present or you need to key the customer’s card details, you can run a manual card sale
To run a credit card sale, complete the following steps:
Step 1. From the SoftPay home screen, press F2 (Sale).
Step 2. Use the keypad to type the sale amount, then press the Enter key.
Step 3. To confirm the sale amount, press F1 (Yes).
Step 4. Swipe, dip, or tap the payment card on the terminal.
Step 5. If the customer’s card is Visa or Mastercard, press F1.
Step 6. Select the customer’s preferred language:
- English – F1
- Spanish – F2
Step 7. (Optional) If the customer is using a card that requires a PIN, they can either:
Option 1. Use the external PIN pad to type their PIN.
Option 2. Use the keypad on the VX520 to type their PIN, then return the terminal to you.
Step 8. The terminal instructs the customer to return terminal to clerk. Press Enter.
Step 9. To print a copy of the receipt for the customer, press F1 (Yes).
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Tags: card sale, run transaction, manual card sale, verifone, credit card sale, vx520