“No Internet Connection” displays in the IP address field of the Admin Overview page when your Genius M400 has not been assigned an IP address.
To resolve the issue, complete the following steps:
Step 1. Check your Genius M400’s network cables are correctly connected.
Step 2. Confirm your Genius M400 is configured for your network.
Step 3. Disconnect your Genius M400 from your router.
Step 4. Turn Off your router.
Step 5. Turn On your router.
Step 6. Reconnect your Genius M400.
If your Genius M400 still has no internet connection, contact our Genius Support Team.
Let us know if this answered your question. If not, please let us know why!
Tags: ip address, no internet connection, m400