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How do I set up my Genius M400?

To set up your Genius M400, complete the following steps:

    1. Attach the utility cable
    2. Attach the power adapter
    3. Connect your device to your network
    4. Check your connection
    5. Configure your POS

Attach the utility cable

  1. Turn your Genius M400 upside down and place it on a flat, stable surface.
  2. Remove the rear cover by sliding it up and lifting it off.
    Removing the rear cover of your Genius M400.
  3. Attach the utility cable to your Genius M400 by inserting the USB-C connector into the USB-C port.
  4. Insert the USB-C cable into the back of your device. Make sure that the cable is in the groove above the USB-C port.
  5. Slide the rear cover onto your device until it clicks.
    Attaching the rear cover to your Genius M400.

Attach the power adapter

    1. Insert the 12V DC power adapter into the 12V DC port on the utility cable.12V-DC Port on utility cable of M400 device
    2. Plug the 12V DC power adapter into a power supply. Your device will turn on.

Connect your device to your network

You can connect your M400 to your network using the following connection types:

      • Ethernet
      • Wi-Fi
Note: Your device is configured to receive a dynamic IP address by default. If you need to configure a static IP address, go to How do I configure a static IP address on my Genius M400?

Ethernet

    1. Insert one end of the Ethernet cable into an available port on your router or switch.
        
    2. Insert the other end of the Ethernet cable into an ETHER port on the utility cable.Inserting ethernet cable into network switch

WiFi

Note: If your Genius V400m prompts you to “Power interface?”, tap Yes.
Find your network
Important: If you aren’t using our Meet in the Cloud solution, connect your M400 to the same network as your POS.
  1. Use the keypad to press 1, 5, and 9 at the same time.
  2. Tap Com Control.

    M400 MAC with Com Control highlighted
  3. Tap WiFi.
  4. Tap Configuration, and then use the keypad to enter the password. The default password is 200331.
  5. Tap OK.
  6. Tap WiFi Scan.
Connect to your network
  1. From the list of networks, tap the network you want to connect to.
  2. Tap Add.
  3. Select the type of authentication that your network uses. If you don’t know the type of authentication your network uses, contact your network administrator.
  4. Use the on-screen keyboard to enter your network details. The details you need to enter depend on if you chose pre-shared key (PSK) authentication or extensible authentication protocol (EAP) authentication.
    a. For PSK authentication, in the Pre-Shared-Key (PSK) field, enter the authentication password.
    b. For EAP authentication, enter the following:
    i. Identity
    ii. Password

    Note: For information about how to enter a special character, go to How do I enter a special character on my Genius device?
  5. Tap OK.
  6. Tap Save, and then tap OK.
  7. Tap Yes.
  8. Tap OK.
Apply your settings and return to the home screen
  1. Tap .
  2. Tap Exit, and then tap Yes.
  3. Tap Genius.

Check your connection

  1. Use the keypad to press 1, 5, and 9 at the same time.
  2. Tap Com Control.
  3. Tap LAN or WiFi.
  4. Tap Status.
  5. Confirm that the Status field shows “Up.”
    – If the Status field shows “Down,” contact our Genius Support Team.

Configure your POS

To configure your POS, you need the following:

– Merchantware name

– Site ID

– Key

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