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What features can my Genius device support?

The Genius solution is available on the following devices: Genius Countertop (MX 915 and MX925) Genius P400 Genius Handheld Genius Mini The features you can use depend on the type of device you have and what our Customer Support Team and your POS supplier has been enabled. Read more

How do I use my Genius Mini with my mobile device?

To use your Genius Mini with your mobile device, install the Genius Mini application and your POS application onto your mobile device. You can download the Genius Mini application from one of the following: Apple’s App Store Google’s Play Store Windows download (.zip) Read more

Why is the Genius Mini application not responding to my sales requests?

The Genius Mini application responds to sales requests sent only by a POS application that you have installed on the same mobile device. The Genius Mini application may not respond to your sales requests because of the following: Incorrect IP address Wrong Merchantware credentials Incorrect IP address Check that the IP address in your POS application matches the IP address shown on the Info menu in the Genius Mini application. Read more