To unfreeze your Genius Handheld, complete the following steps:
Step 1. Tap .
Step 2. Swipe up on the Genius application to force close it.
Step 3. Reopen the Genius application.
If your Genius Handheld is still frozen, contact our Genius Support Team.
Let us know if this answered your question. If not, please let us know why!
Tags: turn on, keypad, not working, unresponsive, frozen, handheld