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How do my customers use my Genius Countertop to pay using an EBT card?

Your customers can pay for their goods using one of the following:

  • Swiping their EBT card through your Genius Countertop.
  • Using the keypad to type the Primary Account Number (PAN) of their EBT card.

Running a swiped EBT transaction

Step 1. Your customer swipes their card through your Genius Countertop.
Step 2. (Optional) Your Genius Countertop prompts your customer to select the EBT type they want to use to pay for their goods.
Step 3. Your Genius Countertop prompts your customer for their PIN.
Step 4. Your Genius Countertop processes the transaction.

Note: Your Genius Countertop displays the EBT Selection screen only when the transaction includes SNAP-eligible goods and your account supports both EBT Cash and EBT SNAP payments.

Running a keyed EBT transaction

Step 1. Your customer uses the keypad to type the Primary Account Number (PAN) of their EBT card.
Step 2. (Optional) Your Genius Countertop prompts your customer to select the EBT type they want to use to pay for their goods.
Step 3. Your Genius Countertop prompts the customer for the following card information:
a. Expiration date
b. CVV
c. Zip Code

Note: If the card does not have an Expiration Date, your customer should press Skip.

Step 4. Your Genius Countertop prompts your customer for their PIN.
Step 5. Your Genius Countertop processes the transaction.

Note: Your Genius Countertop displays the EBT Selection screen only when the transaction includes SNAP-eligible goods and your account supports both EBT Cash and EBT SNAP payments.

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