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How do I refund an EBT transaction?

EBT Cash transactions

Use your POS to refund an EBT Cash transaction. You must give your customer the dollar amount in cash.

EBT SNAP transactions

Use your POS to refund an EBT SNAP transaction. You must use the reference on your customer’s receipt to run the refund. The dollar amount for the refund is returned to your customer’s EBT card.

Note: For more information about how to refund a transaction using your POS, contact your POS provider.

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