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How do I check my Genius Countertop is ready to use?

Before using your Genius Countertop, we recommend you do the following:

Check your Genius Countertop has an IP address and a hostname

The IP address of your Genius Countertop is available on the Administration screen. To access the Administration screen, complete the following steps:
Step 1. From the home screen, use the keypad to press 000.
Step 2. Use the keypad to type the password and then press Enter. The default password is 9416557.
Step 3. Confirm there is an IP address next to IP address and a hostname next to Hostname.

The Genius Administration screen with highlights for the IP address field and the Hostname field.

Check your Genius Countertop connects to our gateway

Run gateway tests to check that your gateway connections are working correctly. To run gateway tests, complete the following steps:
Step 1. From the home screen, use the keypad to press 000.
Step 2. Use the keypad to type the password and then press Enter. The default password is 9416557.
Step 3. Tap Network.
Step 4. Tap Test.
Step 5. Confirm all the tests have Passed.

The Gateway Connection Test screen, which shows all tests as Passed.

Run a test transaction

We recommend that you use your POS to run a test transaction.

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