How do I check my Genius Countertop is ready to use?

Before using your Genius Countertop, we recommend you do the following:

• Check your Genius Countertop has an IP address and a hostname
• Check your Genius Countertop connects to our gateway
• Run a test transaction on your Genius Countertop

Check your Genius Countertop has an IP address and a hostname

The IP address of your Genius Countertop is available on the Administration screen. To access the Administration screen, complete the following steps:
Step 1. From the home screen, use the keypad to press 000.
Step 2. Use the keypad to type the password and then press Enter. The default password is 9416557.
Step 3. Confirm there is an IP address next to IP address and a hostname next to Hostname.

• If either field is not populated, check your Genius Countertop is functioning correctly.

Check your Genius Countertop connects to our gateway

Run gateway tests to check that your gateway connections are working correctly. To run gateway tests, complete the following steps:
Step 1. From the home screen, use the keypad to press 000.
Step 2. Use the keypad to type the password and then press Enter. The default password is 9416557.
Step 3. Tap Network.
Step 4. Tap Test.
Step 5. Confirm all the tests have Passed.

• If the tests do not pass, check your Genius Countertop is functioning correctly.

Run a test transaction

We recommend that you use your POS to run a test transaction.

• If the test transaction transfers successfully to your Genius Countertop, cancel the test transaction and start running live sales.
• If the test transaction does not transfer successfully, check your Genius Countertop is functioning correctly.

Tags: countertop, ready to use, check ip address, gateway, test transaction, hostname, gateway connection test