You can test your Genius Countertop’s connection with our servers. This test tells you if your Genius Countertop can run transactions and receive downloads or updates.
To test your Genius Countertop’s connection with our servers, complete the following steps:
Step 1. From the home screen, use the keypad to press 000.
Step 2. Use the keypad type the password and then press Enter. The default password is 9416557.
Step 2. Tap Network.
Step 3. Tap Test. Your Genius Countertop tests its connection with our servers.
Note: You can return to the home screen at any time by pressing Cancel.
• For transactions to process properly, the Transport
test and Genius
test must pass.
• If the SFTP
test fails, your Genius Countertop may be able to run transactions, but it will not be able to receive updates or downloads
• If any of these tests fail, ensure the ports are open
to allow your Genius Countertop to correctly communicate with our servers.
Let us know if this answered your question. If not, please let us know why!
Tags: test connection, countertop, ports, connection, servers, gateway connection test