Yes. To refund a transaction using your Genius device, complete the following steps:
Step 1. Use your POS to refund the transaction.
Step 2. When your Genius device prompts for a card, ask your customer to use your Genius device to tap, swipe, or insert their card.
Note: You cannot use your Genius device to search for the details of the original transaction. To refund a transaction to your customer’s card, manually enter the amount on your POS.
Let us know if this answered your question. If not, please let us know why!
Tags: genius, view transactions, run transaction, refund sale, void sale, pos, refund transaction, returns