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My Genius e285 isn’t running transactions, what do I do?

Note: To help prevent issues with your Genius e285, we recommend that you do the following:

  • Charge your Genius e285 when you aren’t using it.
  • Keep your Genius e285 within range of the router.
  • Connect your Genius e285 only to secure networks.

If your Genius e285 isn’t running transactions, complete the following steps:

Flowchart with steps to fix a Genius device if it isnt running transactions.


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