If a user forgets their password, you can send them a password-reset email.
To reset a user’s password:
Option 1. Complete the steps in the following video:
Option 2. Complete the following steps:
Step 1. On the toolbar, click Account.
Step 2. From the drop-down menu, click User Management.
Step 3. Click the user’s record to open the detailed view.
Step 4. Click Send Password Reset.
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Tags: payments portal, new password, user account, forgot password, reset password, change password, user management