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How do I change the supervisor password on my Genius M400?

You can change the supervisor password on your Genius M400 using the Verifone Administration screen.

Important: If you lose or forget your supervisor password, you cannot reset it using your Genius M400. You must contact our Genius Support Team to receive a replacement device.

To change the supervisor password on your Genius M400, complete the following steps:
Step 1. From the home screen, press 1, 5, and 9 on the keypad at the same time.
Step 2. Select supervisor.
Step 3. Use the keypad to type the password and then press Enter. The default password is 1166832.
Step 4. Tap Security > Password Manager > Change Password > User Passwords.
Step 5. Change the supervisor password by doing the following:
    a. Select supervisor .
    b. Use the keypad to type the current password. The default supervisor password is 1166832.
    c. Tap the New field and then use the keypad to type the new password.
    d. Tap the Confirm field and then use the keypad to type the new password.
    e. Press Enter. Your Genius M400 confirms you have successfully changed the supervisor’s password.
     f. Tap OK.
Step 6. Tap the back. button.
Step 7. On the Home screen, tap Run Application.

Note: The supervisor password must be between five and eight digits in length. You cannot use the following:
• Special characters
• Verifone’s default password, which is 1166831
• The current password

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