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How can I test my Genius M400’s connection to the WAN and the LAN?

You can test your Genius M400’s network connection using the Ethernet menu. The Ethernet menu allows you to view the network status and test your connection with both the Local Area Network (LAN) and the Wide Area Network (WAN), or with the internet using the ping function.

The Ethernet screen displays the current network status, which can be one of the following:

  • Down – If the Network is Down, your Genius M400 attempts to force a connection. If this attempt fails, your Genius M400 cannot connect to the LAN.
  • Up – If the Network is Up and the gateway ping fails, your Genius M400 can detect the LAN, but cannot establish connection to the WAN. This can be due to a firewall, a closed port, or your Genius M400 being configured for DHCP when a static configuration is required.

To test your Genius M400’s connection, complete the following steps:
Step 1. From the home screen, press 15, and 9 on the keypad at the same time.
Step 2. Select supervisor.
Step 3. Use the keypad to type the password and then press Enter. The default password is 1166832.
Step 4. Navigate to the Ethernet menu and do the following:
a. Tap the Diagnostics tab.
b. Tap the Communication tab.
c. Tap the Ethernet tab and. then select eth0.
Step 5. Tap Ping.
Step 6. To check connectivity with your LAN, enter an IP address from your network.
Or
To check connectivity with the WAN, enter an IP address from outside your network.
Step 7. Tap OK. Ping test results display on the Ethernet screen.

Note: For addresses with octets with less than three digits, use leading zeros. For example, to use the address 192.168.2.35, enter 192.168.002.035.

Step 8. In the upper-left corner of the display, tap the back button.
Step 9. Tap Run Applications.

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